Cancelling NanaGram is as Easy as Using the Product

Alex Cook's photo

By Alex Cook

At NanaGram, we make cancelling as easy as the product itself: All you have to do is text your photos and we’ll mail 4×6 printed photos to your grandparents. To cancel, all you have to do is text “cancel.”

Or you can text an ∞ of variations of this, like “stop my subscription after the next shipment” or “no longer interested”, or even “peruuttaa” and we’ll cancel your account. A human being (aka, me!) reads every text message the NanaGram bot doesn’t understand. I’ll get your account cancelled no matter how you ask.

You can also cancel on our website or by responding to any email we send you; I read and respond to every email.